If you have technical questions about your account, Vimeo has created a help center where a lot of questions have step-by-step answers. Technical questions include things like how to set a profile picture for your account, updating your billing information, pausing your subscription, etc.

To find and search the help center, use the following link:
https://ponderosaclassroom.vhx.tv/help

You can also send Vimeo Customer Support a message:
https://ponderosaclassroom.vhx.tv/contact/support

If you can't find an answer your question please reach out to us at [email protected] and we will be happy to help you troubleshoot.